Where do we provide services?
We have a data base of therapists in the Counties of San Francisco, San Mateo, Santa Clara, and Santa Cruz and beyond. We can provide therapists anywhere in California if you can recommend a therapist.
Will insurance pay for it? And who bills insurance?
We bill all insurance but we are only In Network with a few insurances. We are a Medicare Out-Patient Part B provider, and provide that therapy at your home. (A unique service: outpatient therapy at your home. We are not Home Health). If you have the OT, PT or ST benefit in your insurance plan the insurance will pay (we can help you find out). Kaiser covers our services if they OK it first, at this time.
Medicare coverage has become confusing with Medicare advantage, HMOs, PPO, etc. Call us to help determine if your services will be covered.
IN NETWORK and even HOME HEALTH criteria can be met and paid for in certain circumstances, but your insurance company must first agree to put Therapy In Your Home IN NETWORK for your specific case. Please call Therapy In Your Home for information.
What information do I need from my insurance?
We bill the insurance. Or we can provide you with the information to bill the insurance yourself.
Long Term Care insurance covers our services depending on your policy. Always ask!
Our rates are comparable to out patient therapy.
Who do I pay? How much?
You will be sent a monthly bill. You do not pay the therapist. Our costs are comparable to an outpatient clinic. If we bill insurance we will send you a bill showing what they have not paid and why (deductible, copay). If we are out of network they may send the check to you and we will bill you. In some instances you may request a special service that is not paid by the insurance, in which case we would bill you directly.
Is it covered by Medicare?
Yes, if you have straight Medicare or a Medicare PPO the service is covered. Call us so we can help you determine coverage. Many times when people call us we direct them to a Home Health Agency where the visit will be covered 100% by Medicare. (Do I qualify for Home Health?) We are an Out Patient Mobile Clinic, using your Medicare Part B. There is a 20% copay for out patient therapy under Medicare.
When are services not covered?
A problem area with our service is that if you have HOME HEALTH nurses or therapists, our services will not be covered. Be sure to tell us if you have a Home Health Agency involved or if one starts while we are seeing you. You will be charged for the visits if our visits overlap with Home Health.
Also, our therapists leave a space open to see you. If you do not cancel within 24 hours, you are charged for 1/2 a visit. Medicare or your insurance does not cover that cost. You will be billed privately.
How many visits will it take?
Every case is different. We give each of our clients a unique therapy plan tailored to their individual needs. Our average is 8-16 visits, many people only need 1-3 and we have about 50% of our clients who either use our services ongoing, or on-call.
How long is a visit?
A visit is generally a bit less than an hour. But we can be flexible, it depends on the needs of the client and who is paying the bill.
Do I need a prescription?
Please ask your physician to send us a prescription (Secure fax # 877-334-0714). We can also request one from the MD ourselves. If for some reason you do not want to go through your MD, please call us about this situation. We are able to provide some visits without a prescription,but prefer to work under an MD order.
What are my other options?
You can participate in out-patient therapy at a clinic; however, our in home therapy services are economically competitive with out-patient therapy, and it is provided in the comfort of your own home. On the other hand you don’t get the satisfaction of going out and being with people. You decide based on your specific needs. There is equipment in a clinic (for kids and people with orthopedic needs, especially) that might make a clinic more appropriate.
There are community based programs, also, especially for specific diagnoses and problem areas. See the resource section of this website.
Can you do outpatient therapy at the office?
We do not practice therapy in our office. If you have a place other than your home where you would prefer to participate in therapy, please let us know.
We would be glad to talk to you about the benefits of therapy provided in your home, and the resources we can bring to your specific needs. We have therapists in San Francisco, San Mateo, San Jose and Santa Cruz counties, and beyond.
Confidential Fax: (877)-334-0714
MAILING ADDRESS ONLY
(We come to you!)
147 Vista Del Monte
Los Gatos, CA 95030-6335